Terms of Use
Last updated: November 27, 2025
Welcome to Luxe Emporium. These Terms of Use govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website.
1. Agreement to Terms
By creating an account, making a purchase, or using any part of our website, you agree to comply with and be legally bound by these Terms of Use. These terms apply to all visitors, users, and others who access or use our services.
We reserve the right to update, change, or replace any part of these Terms of Use at any time. It is your responsibility to check this page periodically for changes.
2. Account Registration
To access certain features, you may need to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
You must be at least 16 years old to create an account and make purchases on our website.
3. Products and Services
Product Information
We strive to display product colors, images, and information as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product colors or details.
Pricing
- All prices are listed in Nigerian Naira (NGN) unless otherwise stated
- Prices are subject to change without notice
- We reserve the right to correct pricing errors
- Promotional prices are valid for the specified period only
Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time. If a product becomes unavailable after your order, we will notify you and offer a refund or substitute product.
4. Orders and Payment
Order Acceptance
Your order is an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment Methods
We accept the following payment methods:
- Credit and Debit Cards (Visa, Mastercard, Verve)
- Bank Transfer
- Digital Wallets (Paystack)
Secure Payment: All payment information is processed securely through our trusted payment partners. We do not store your credit card details on our servers.
5. Shipping and Delivery
We ship to locations within Nigeria. Delivery times vary based on your location and selected shipping method. While we strive to meet estimated delivery dates, we are not responsible for delays caused by:
- Shipping carrier delays
- Weather conditions or natural disasters
- Incorrect delivery addresses provided by customers
- Customs clearance processes
6. Returns and Refunds
We want you to be satisfied with your purchase. Our return policy allows you to return products within 14 days of delivery, subject to the following conditions:
- Products must be unused and in original packaging
- All tags and labels must be attached
- Proof of purchase must be provided
- Certain items (perishables, personal care products) are not eligible for return
Refunds will be processed to the original payment method within 7-14 business days after we receive and inspect the returned item. Please see our detailed Return Policy for more information.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, and software, is the property of YourStore or its content suppliers and is protected by intellectual property laws.
You may not:
- Copy, reproduce, or distribute any content without permission
- Modify or create derivative works from our content
- Use our trademarks or branding without authorization
- Reverse engineer or attempt to extract source code
8. Prohibited Uses
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:
- Violating any local, state, national, or international law
- Transmitting malicious code, viruses, or harmful software
- Attempting to gain unauthorized access to our systems
- Harassing, abusing, or harming other users
- Using automated systems to access the website (bots, scrapers)
- Engaging in fraudulent activities or impersonating others
9. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:
- Our services will be uninterrupted, secure, or error-free
- The results obtained from using our services will be accurate or reliable
- Any defects in our services will be corrected
10. Limitation of Liability
To the fullest extent permitted by law, YourStore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid for the product or service in question.
11. Governing Law and Disputes
These Terms of Use shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Lagos, Nigeria.
Before filing any legal action, you agree to first contact us to attempt to resolve any dispute informally.
12. Termination
We reserve the right to terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including but not limited to:
- Breach of these Terms of Use
- Suspected fraudulent or illegal activity
- Request by law enforcement or government agencies
- Discontinuation of our services
13. Contact Information
If you have questions about these Terms of Use, please contact us:
Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these terms, please discontinue use of our website immediately.